Thank you for shopping with Ishora. We aim to provide a smooth and reliable delivery experience for all your jewellery orders. Please read our shipping guidelines below.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
- Delivery typically takes 3–7 business days depending on your location.
- Remote or non-serviceable areas may experience slightly longer delivery times.
- Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping Charges
- Shipping prices may apply on a order less than a particular amount on all prepaid orders across India.
- Cash on Delivery (if available) may include an additional fee.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can track your package through our shipping partner’s website.
Wrong Address or Non-Delivery
- Please provide accurate shipping details at checkout.
- If the provided address is incorrect or incomplete, Ishora is not responsible for failed delivery.
- In case the package returns due to customer error (wrong address, unavailability, etc.), reshipping charges may apply.
Damaged or Tampered Packages
If your parcel appears tampered with or damaged at the time of delivery:
- Do not accept it
- Take photos/video
- Contact us immediately at hello@ishora.online
We will assist you promptly.
International Shipping
- Currently, we do not offer international shipping.
- We only ship within India.
Need Help?
For any shipping-related questions, feel free to contact us:
📧 hello@ishora.online
📞 Customer support response time: 24–48 working hours